We are here
Contact us
Sizing advice, order updates, returns — write to us and a real person answers.
Response time
Within one business day, Monday to Friday. Messages sent over the weekend are answered on Monday.
Before you write
- Include your order number if your question is about an existing order.
- For fit questions, share your bust, waist and hip measurements in inches and we recommend a size.
- For a damaged item, attach clear photos.
Business details
Maxi Collective — online only. Orders are processed and paid through Shopify's secure checkout.